For any queries please contact via email or call the number provided. There is a 14-day return policy, however products must be returned in the same condition they have arrived in for a full refund to be provided. All our products are thouroughly checked before being sent and all deliveries are tracked. If you recieve an item that is damanged in tranist, the arrival of the product will be checked. IF a package is damaged, you can also reject on collection from the courier.

Electrical goods are considered non refundable items due to their fragile nature, potential damage and/or tampering. Therefore when ordering please ensure that you have checked all serial numbers and once the product has been removed from its packaging will no longer be accepted back, if you realise that you you no longer need the product you can hand the product over on arrival by delivery without opening packaging.